Privacy Policy
PRIVACY POLICY
TA Art Gallery
Website: https://taartgallery.com | Effective Date: June 20, 2026 | Last Updated: June 20, 2026
Jurisdiction: Islamabad, Pakistan
Your privacy matters to us. This Privacy Policy explains how TA Art Gallery ("we", "us", or "our") collects, uses, stores, and protects your personal information when you visit or make a purchase from https://taartgallery.com (the "Site"). By accessing or using our Site, you agree to the practices described in this policy.
1. Who We Are
TA Art Gallery is a multi-category ecommerce platform based in Islamabad, Pakistan, specialising in creative products, fashion materials, art supplies, and kids' craft products. We serve both local and international customers with a premium, modern, and visually engaging shopping experience.
For any privacy-related questions, you may contact us at taartgalleryofficial@gmail.com or +92 311 315 5553.
2. Information We Collect
Information You Provide Directly
When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect:
• Full name, email address, phone number, and billing/shipping address
• Order details including products purchased, quantities, and transaction amounts
• Account credentials (username and encrypted password)
• Communications you send us, including support enquiries, reviews, and feedback
• Any information you submit via forms, surveys, or promotional competitions
Information Collected Automatically
When you visit our Site, certain technical information is collected automatically:
• IP address, browser type and version, operating system, and device identifiers
• Pages visited, time spent on pages, referring URLs, and clickstream data
• Search queries performed within the Site
• Cookie identifiers and tracking technology data (see Section 4)
Information from Third Parties
We may receive information about you from third-party sources, including payment processors, social media platforms (if you connect your accounts), and advertising partners — in each case only as permitted by applicable law.
3. How We Use Your Information
We use the information we collect for the following purposes:
• Order fulfilment — to process your purchases, arrange delivery, and provide order updates and receipts
• Account management — to create and maintain your customer account and authenticate your identity
• Customer support — to respond to your enquiries, resolve disputes, and troubleshoot problems
• Personalisation — to tailor the browsing experience, recommend relevant products, and display content aligned with your preferences
• Marketing communications — to send promotional emails, newsletters, and special offers (with your consent, and subject to your opt-out rights at any time)
• Analytics and improvement — to understand how our Site is used and to improve functionality, design, and product offerings
• Fraud prevention and security — to detect, investigate, and prevent fraudulent transactions and other illegal activities
• Legal compliance — to meet our obligations under applicable laws and regulations
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Legal Basis for Processing We process your data on the basis of: contract performance (to fulfil your orders), legitimate interests (to improve our services and prevent fraud), your consent (for marketing communications), and legal obligation (to comply with applicable law). You may withdraw consent at any time. |
4. Cookies & Tracking Technologies
Our Site uses cookies and similar technologies to enhance your experience and collect usage data. A cookie is a small text file stored on your device by your browser.
Types of Cookies We Use
• Strictly necessary cookies — essential for the Site to function, including maintaining your shopping cart and secure login sessions
• Performance cookies — used to analyse how visitors interact with the Site (e.g., Google Analytics) so we can improve performance and content
• Functionality cookies — remember your preferences such as language, currency, and recently viewed items
• Marketing & targeting cookies — placed by advertising partners to deliver relevant ads and measure campaign effectiveness (e.g., Meta Pixel, Google Ads)
Managing Your Cookie Preferences
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Site. For more information, visit www.allaboutcookies.org.
We also honour Do Not Track (DNT) signals where technically feasible.
5. Third-Party Services
Our Site is built on Shopify Inc., which provides the ecommerce infrastructure. Shopify processes your data in accordance with their own privacy policy, available at shopify.com/legal/privacy.
We may also work with the following categories of third-party service providers:
• Payment processors — Shopify Payments, PayPal, Stripe, and other gateways as applicable
• Logistics & shipping — courier and postal services used to fulfil and track your orders
• Email marketing — platforms such as Klaviyo or Mailchimp to send newsletters and order notifications
• Analytics — Google Analytics and Shopify Analytics to measure Site traffic and customer behaviour
• Advertising networks — Google Ads, Meta (Facebook/Instagram) Ads for retargeting and customer acquisition
• Customer support tools — live chat or helpdesk software to handle enquiries
Each third party is contractually required to process your data only as instructed by us and in accordance with applicable data protection laws. We do not sell your personal information to third parties.
6. Payment Processing
All payment transactions on TA Art Gallery are processed by trusted third-party payment processors. We do not store your complete payment card information on our servers.
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PCI DSS Compliance Our payment processing partners are certified to Payment Card Industry Data Security Standard (PCI DSS) Level 1 — the highest level of payment security certification. All payment data is encrypted in transit using TLS/SSL protocols. When you submit payment information, it is transmitted directly and securely to the payment processor. |
Please review the privacy policy of your chosen payment provider for full details on how your financial data is handled.
7. Data Storage & Security
Your personal information is stored on Shopify's secure servers, which are protected by industry-standard technical and organisational security measures, including:
• 256-bit SSL/TLS encryption for all data transmitted to and from our Site
• Secure access controls and role-based permissions for staff members
• Regular security audits and monitoring for unauthorised access attempts
• Data minimisation practices — we collect only what is necessary for stated purposes
While we implement commercially reasonable measures to protect your data, no method of transmission over the internet is 100% secure. If you suspect any unauthorised access to your account, please contact us immediately at taartgalleryofficial@gmail.com.
8. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law:
• Order and transaction records are retained for a minimum of 5 years to meet tax and accounting obligations
• Account information is retained for as long as your account remains active, plus a reasonable period thereafter
• Marketing preferences and consent records are retained until you withdraw consent
• Customer support communications are retained for up to 3 years
When your data is no longer required, we will securely delete or anonymise it.
9. International Data Transfers
TA Art Gallery serves customers worldwide. As a result, your personal information may be transferred to and processed in countries other than Pakistan, including countries where Shopify and our third-party partners maintain servers (including the United States, European Union, and Canada).
Where we transfer data internationally, we ensure appropriate safeguards are in place — such as standard contractual clauses or adequacy decisions — to protect your information in accordance with this policy and applicable data protection law.
10. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
• Right of Access — request a copy of the personal data we hold about you
• Right to Rectification — ask us to correct inaccurate or incomplete information
• Right to Erasure — request deletion of your personal data where legally permitted
• Right to Object — object to processing based on legitimate interests or for direct marketing
• Right to Data Portability — receive your data in a structured, machine-readable format
• Right to Restriction — request that we limit how we use your data in certain circumstances
To exercise any of these rights, please contact us at taartgalleryofficial@gmail.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request.
Opting Out of Marketing
You may unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any email we send, or by contacting us directly. Opting out of marketing does not affect transactional communications related to your orders.
11. Children's Privacy
Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. While we sell kids' craft products, all purchases must be made by adults or with appropriate parental or guardian consent.
If you believe a child has provided us with personal information without appropriate consent, please contact us immediately at taartgalleryofficial@gmail.com and we will take prompt steps to delete such information.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
• Update the "Last Updated" date at the top of this page
• Display a prominent notice on our Site, or send you an email notification for significant changes
Your continued use of the Site after any changes take effect constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out through any of the following channels. We aim to respond within 2 business days.
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TA Art Gallery — Contact Information |
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Business Name |
TA Art Gallery |
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Website |
https://taartgallery.com |
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taartgalleryofficial@gmail.com |
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Phone |
+92 311 315 5553 |
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Address |
Islamabad, Pakistan |
This Privacy Policy is effective as of June 20, 2026. It does not constitute legal advice. For jurisdiction-specific compliance (GDPR, CCPA, PDPO, etc.), we recommend consulting a qualified legal professional.